Account and data deletion
Optioneer users can delete their account directly in the app from Settings → Account → Delete account. If you no longer have access to the app, contact us at support@optioneer.io from the email address linked to your Optioneer account and request account deletion.
Broker integrations are read-only and used exclusively for portfolio synchronization and analytics.
Optioneer does not place trades or execute orders on behalf of users.
Delete your account in the app from Settings → Account → Delete account.
Deleted or anonymized data includes profile, portfolios, positions, trades, watchlists, preferences, broker import data, and account-related app data.
Broker deletion and revocation details are listed below.
Delete your Optioneer account
Optioneer users can delete their account directly in the app from Settings → Account → Delete account.
If you no longer have access to the app, contact us at support@optioneer.io from the email address linked to your Optioneer account and request account deletion.
Account deletion deletes or anonymizes the following Optioneer account data, subject to the retention policies below:
- Profile
- Portfolios
- Positions
- Trades
- Watchlists
- Preferences
- Broker import data
- Account-related app data
Disconnecting a broker
Disconnecting a broker stops future synchronization from Optioneer. Users should also revoke Optioneer from their broker's third-party app or security settings where the broker makes those controls available.
Deleting imported broker data
Users can request deletion of imported broker data associated with their Optioneer account. Deleted broker data is removed from user-facing portfolio tracking views and handled according to applicable legal, security, and fraud-prevention retention obligations.
Retention policies
Some records may be retained for a limited period where required for security, billing, fraud prevention, disputes, tax, legal compliance, or backup integrity. Retained records are limited to the purpose that requires retention and are not used to continue broker synchronization after access is revoked.
Privacy/GDPR references
Optioneer supports privacy rights such as access, correction, export, and deletion where required by applicable law, including GDPR principles for users in relevant jurisdictions. For the broader policy, review the Privacy Policy.
Revoking future synchronization
To revoke future synchronization, disconnect the broker in Optioneer and revoke Optioneer access from the broker's authorization settings where available. Revocation prevents new broker data from being synchronized after access ends.
Questions about broker synchronization, data deletion, or responsible disclosure can be sent to the Optioneer team.