Account and data deletion

Optioneer users can delete their account directly in the app from Settings → Account → Delete account.

If you no longer have access to the app, contact us at support@optioneer.io from the email address linked to your Optioneer account and request account deletion.

Account deletion deletes or anonymizes the following Optioneer account data, subject to the retention policies below:

• Profile
• Portfolios
• Positions
• Trades
• Watchlists
• Preferences
• Broker import data
• Account-related app data

Deleting an Optioneer account does not cancel a subscription billed by Apple or Google Play. Before deletion, open Settings → Subscription and use every listed store management action to cancel any subscription you no longer want.

Refunds and cancellations are handled by the original billing provider. Optioneer may retain limited pseudonymous billing records when required for tax, disputes, fraud prevention, subscription recovery, or legal compliance, while unrelated user data is deleted or anonymized.

Disconnecting in Optioneer stops future local synchronization and preserves existing portfolio history. It does not currently delete the SnapTrade-side user or brokerage authorization. Users should also revoke Optioneer from their broker's third-party app or security settings where the broker makes those controls available, or contact Optioneer support for help with provider-side access.

Users can request deletion of imported broker data associated with their Optioneer account. Deleted broker data is removed from user-facing portfolio tracking views and handled according to applicable legal, security, and fraud-prevention retention obligations.

Some records may be retained for a limited period where required for security, billing, fraud prevention, disputes, tax, legal compliance, or backup integrity. Retained records are limited to the purpose that requires retention and are not used to continue broker synchronization after access is revoked.

Optioneer supports privacy rights such as access, correction, export, and deletion where required by applicable law, including GDPR principles for users in relevant jurisdictions. For the broader policy, review the Privacy Policy.

To revoke future synchronization, disconnect the broker in Optioneer and revoke Optioneer access from the broker's authorization settings where available. The current local disconnect does not delete the SnapTrade-side user or authorization. Revocation prevents new broker data from being synchronized after access ends.